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ART For Sale FAQ’s and Store Policies

ENERGETIC ABSTRACTIONS – TRADING TERMS

Energetic Abstractions is a registered sole proprietor Australian business based in Perth, Western Australia.

You will be purchasing an ORIGINAL Abstract Energy ARTwork (not a PRINT or Replica of the ARTwork) unless stated otherwise in the typed Description of the ARTwork for sale.

Please be aware that the colours of the actual ARTwork will differ slightly from what you can see in the uploaded image.  I try to colour-match the uploaded image and original ARTwork as best as I can but colour variations will inevitably occur.

The ARTwork is priced depending on several factors such as the time that I have spent creating the ARTwork, the size of the ARTwork, the degree of difficulty and the techniques and materials used to produce the ARTwork.

All of my Abstract Energy ARTworks are my own ideas and are subject to International Copyright Laws.

The Energetic Abstractions copyright watermark that is or maybe visible on the photo/image of the ARTwork 4Sale is NOT actually painted/printed onto the original ARTwork, this is purely for website display purposes only.

 

PAYMENT INFORMATION:

How can I pay Energetic Abstractions?

Energetic Abstractions uses PayPal as our payment processor and is able to accept Visa, MasterCard, American Express and Discover cards.  Alternatively you can pay using your PayPal balance if you prefer.  I plan on offering other payment methods in the near future.

Is your Energetic Abstractions site secure?

Yes it is, energeticabstractions.com is a https (secured payment) website but understand that you will be making your payment directly through PayPal and not through this Energetic Abstractions website.

Energetic Abstractions never actually sees or are given your credit card number by Paypal or anyone else.

PayPal advises Energetic Abstractions that you have paid and I then organize to ship your purchase to the nominated address given at the time of purchase.  Energetic Abstractions receives your payment for your purchase directly from PayPal after the transaction has been finalized and processed by them.

Do I need to have a PayPal account to buy from Energetic Abstractions?

No you do not, but you are still able to purchase from Energetic Abstractions by paying with your credit card without needing to have your own PayPal account.

 

PRICING INFORMATION:

The price is listed in the typed Description of the individual ARTwork listed for sale.

Please do not ask for a price discount as none will be given unless it has been listed as a Sale/Reduced Price item.

Remember you are purchasing a one-off Original not a Print or Replica piece (unless stated as such in the ARTwork description).

 

POSTAGE & SHIPPING INFORMATION:

The price charged does not include Shipping and Handling charges.As a bonus to my customers this will be offered as a FREE service unless stated differently in the listed ARTwork description.

Your newly purchased ARTwork will be dispatched within 1-3 business working days from receipt of payment.

Should I need to charge for Shipping and Handling the price will be listed and fees charged will be as per Australia Posts Pricing Guide Book – Domestic and International Fees and Charges.

I will be using Australia Post to deliver my unframed canvas sheeting and/or unframed canvas paper sheeting ARTwork pieces to Australian and International Buyers.  All Original ARTworks will be sent using Registered Post so that the delivery can be tracked.

INTERNATIONAL BUYERS please take note – I do not collect any CUSTOMS DUTY when I dispatch your parcel.Payment of any Customs Duty/Taxes is done at the discretion of your country’s Tax Regulations and therefore I am not to be held responsible and/or liable for any additional fees charged upon receipt of your order from me.

Once your order has been dispatched I will send you a Confirmation Email to the nominated email address that you used when you purchased your Abstract Energy ARTwork.

Please contact me via my EMAIL if you do not receive an email from me (if after 5 business working days have passed since purchasing your ARTwork).

 

DAMAGED ARTWORK, RETURNS & REFUND INFORMATION:

Should your ARTwork be delivered to you and it has been damaged ONLY BY the Postal/Shipping Service Provider (ie. Australia Post) and not yourself then please contact me within 7 days of receiving your parcel.

I request that you please take a photograph of the damaged ARTwork and include specific and accurate information/details about the damage done in an EMAIL to me.
 
I will need this to be done first before I can offer you either a similar-style replacement ARTwork (unable to give you an exact match of the purchased ARTwork) or a monetary refund depending on the type and amount of damage done.
 
I will not refund monies simply because you have changed your mind about purchasing the ARTwork from me.
 

PRIVACY INFORMATION:

No personal information of yours apart from your EMAIL address is retained by Energetic Abstractions and under no circumstances are your details passed on to a third-party.
 

COPYRIGHT:

All works of art within this website are COPYRIGHT PROTECTED.

NO PORTION of ENERGETIC ABSTRACTIONS ARTworks or written statements may be used, downloaded, reproduced using any means, copied, linked to or transferred electronically without prior permission being obtained from ENERGETIC ABSTRACTIONS or Rosetta Elsner ARTist.

© ENERGETIC ABSTRACTIONS 2016

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